Privacy Policy

LAST UPDATED: August 2018

1. Overview

1.1. This Privacy Policy explains how Personal Information (as defined below) is collected, used, and disclosed. We respect your privacy and ask you to respect the privacy of others.

1.2. By using our site ( and/or the services offered thereon (collectively, the “Services”) you accept the policies and practices described in this Privacy Policy. Each time you visit the Site or provide us information (via the Services or otherwise) about yourself, you agree that you are consenting to our use of the information that you provide, and consenting to receive notifications (including by e-mail), all as further described in this Privacy Policy. This Privacy Policy is incorporated by reference into the Site’s Terms of Use [] (the “Terms of Use”). If a term is capitalized and is not otherwise defined in this Privacy Policy, it shall have the meaning ascribed to it in the Terms of Use.

1.3. In this Privacy Policy, “Personal Information”, means any and all information about you that will or may personally identify you (e.g., your name, address, e-mail address, or phone number) as well as other non-public information that is associated with the foregoing, and “Non-Personal Information” means information that is not associated with or linked to your Personal Information. Non-Personal Information does not enable identification of, or contact with, individual persons.

2. How We Collect Information

2.1. We receive and store information that: (i) you directly provide to us, and/or (ii) we otherwise collect while you use our Services. You may be required, as part of the Services, to provide Personal Information, including your name, address, email address etc. When you create your account on the Site, we collect categories of information relevant to your account. The amount and type of information may vary – depending mainly on the way you choose to interact with us. You may refuse to disclose certain information, but this may result in preventing you from using certain tools, features, pages and applications on the Site, and in some cases may result in your complete inability to use the Site and Services.

2.2. As you use the Services, we may passively collect certain information, including, without limitation, your Internet protocol address, browser type, access times, and operating system. We may also use Cookies to collect and store information regarding the date and time of your use of the Service. This type of information is collected to make the Services more efficient and to provide you with more personalized Services. “Cookies” are small pieces of information that a web site sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). Persistent Cookies can be disabled and/or removed by adjusting your web browser security settings.

2.3. We may, from time to time, contract with partners to optimize the Services and communications. To do this, we may use web beacons, clear GIFs and Cookies provided by such partners. The information collected will allow us to learn how to improve the Services for the benefit of our users. The information collected by all or any of the foregoing will be solely maintained by us and/or our service providers on a strictly confidential basis.

2.4. If you do not wish to have session or persistent cookies placed on your computer, you can disable them using your Web browser. Please note that by following the instructions to opt out of cookies, you will disable cookies from all sources, not just those from

2.5. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings.

2.6. Some of our Apps require that you be registered and signed in in order to use them. The information that we collect through your use of these Apps and tools will be treated as Personal Information under this Privacy Policy. When you download and install one of our Apps onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of cookies as described above. Unlike Cookies, however, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use Cookies, please do not use the Mobile Device Apps. If you do not want to be Cookied when you use your mobile device you should not use our Mobile Device Apps and you should set your mobile device to reject Cookies when you use our mobile optimized sites.

2.7. We may work with third party analytics services to help us understand how the Site is being used, such as tracking the frequency and duration of use of the Site. We may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect information about your use of the Site. Google and these analytics services may use cookies to collect information about the content you view, what websites you visit immediately prior to and after visiting the Site, and your system information and geographic information. The information generated by these cookies about your use of the Site will be transmitted to and stored by the applicable analytics services. The information collected by these analytics services allows us to analyze your use of the Site.

3. How We May Use Your Personal Information

3.1. In general, we use your Personal Information to assist you and us in maintaining quality control, to provide you with the Services you’ve requested of us, and to optimize both our Site and Services for your experience. Except as set forth in the Terms of Use and this Privacy Policy, we will not disclose your Personal Information to any third party without your approval.

3.2. We may also use Non-Personal Information for internal strategic and statistical analysis purposes, and we reserve the right to disclose this information to others; provided, that, such information will at all times be provided in an anonymous, aggregated manner.

3.3 We may also disclose your Personal Information:

3.3.1. if such disclosure is required to comply with applicable law or order (such as an order issued by a court or an authorized administrative agency, or to respond to a subpoena, legal process, warrant, etc.);

3.3.2. to our service providers that require this information in order to carry out the services we’ve commissioned of them; or

3.3.3. as part of a merger or consolidation, or as part of the sale of stock or assets of the business to which the information pertains.

We do not make your Personal Information available to third parties for their marketing purposes without your consent.

3.4. Please note that when you voluntarily provide Personal Information outside the confines of the Site and/or the Services we provide, it may be collected and used by others. We cannot be responsible for Personal Information you voluntarily disclose or distribute to third parties. Moreover, we cannot control, monitor or force the deletion/destruction of Personal Information which you disclose to third parties.

3.5. We may, from time to time, share your Personal Information, in whole or in part, with our employees, contractors and affiliated entities who/that need access to this information in order to process it on our behalf or to provide the Services, all of whom shall be subject to strict confidentiality and non-disclosure obligations.

3.6 Subject to the provisions of Section 3.3.3 above, we will not rent or sell your Personal Information to anyone.

3.7 If, as a registered user on our Site and a user of our Services, we have obtained your email address, we may occasionally send you e-mails to inform you of new features, solicit your feedback, or just keep you apprised of developments, changes and important information about our Site/Services.

3.8 If you do not want your Personal Information used by Nuvo as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below. If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Site from our servers. If you decide that you would prefer not to receive personalized email or secure electronic messages from Nuvo, you may “Opt-out” by clicking on the settings tab on your home page and changing your email preference or following the unsubscribe instructions included in each promotional email.

4. How We Share Your Information with Third Parties

4.1 The Company shares your information with third parties in some circumstances as follows:
A. Third-Party Service Providers. We will disclose your information to our contractors, affiliates, distributors and suppliers (“Service Providers”) who provide certain services to us or on our behalf, such as fulfilling orders you place through the Site, processing payments, operating and supporting the Site, analyzing data, or performing marketing or consulting services. These Service Providers will only have access to the information needed to perform these limited functions on our behalf.

4.2 We will disclose your information to government authorities or third parties if: (a) required to do so by law, or in response to a subpoena or court order; (b) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (c) we believe that you have abused the Site by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.

4.3 In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your information and other information we have collected from users of the Site to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

4.4 We may share information relating to users of the Site with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.

4.5 Our Affiliates. We may share some or all of your information with our parent company, subsidiaries and corporate affiliates, joint venturers, or other companies under common control with us. If you opt-in to receive marketing communications from third parties, we may permit these entities to use your information for their own marketing purposes. If you would like us to stop providing your information to our affiliates for their own marketing purposes, you may opt-out by emailing us at

4.6 Third Party Marketing Partners. If you affirmatively opt-in to receive marketing communications from third parties, we may, from time to time, share the information you provide to us with selected third party marketing partners that we believe offer products or services that may be of interest to you. If you would like us to stop providing your information to our third party marketing partners, you may opt-out by emailing us at

5. Links to Other Sites

The Site contains links to other sites. We are not responsible for the privacy practices of such other sites. We encourage you to be aware that when you leave the Site, you will be subject to those other privacy policies and we encourage you to familiarize yourself with them before disclosing any personally identifiable information.

6. Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting us. For other Personal Information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be granted by contacting us.

7. Security

We take precautions — including administrative, technical, and physical measures — to safeguard your Personal Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. We also use encryption technology, such as Secure Sockets Layer (SSL), to protect your Personal Information during data transport. SSL protects information you submit via our Site. While we make every effort to safeguard your Personal Information, we cannot, however, guarantee that it is completely secure from people who might attempt to evade our security measures or intercept transmissions over the Internet. As a result, your use of the Site / Services is at your own risk.

When you use certain Services or post on a Nuvo forum, chat room, or social networking service, the information you share is visible to other users and can be read, collected, or used by them. You are responsible for the information (including, Personal Information) you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

8. Children

We do not knowingly collect personal information from children under the age of 16, and the Nuvo Site is not designed or intended to attract children under the age of 16. A parent or guardian, however, may use the Site to establish an account for a minor. In fact, such parent or guardian is solely responsible for providing supervision as to the minor’s use of the Site. The parent or guardian also assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian assumes full responsibility for the interpretation and use of any information or suggestions provided through the Site/Services for the minor. If we learn that we have collected the personal information of a child under 13 years old whose parent(s) / guardian(s) did not consent such data disclosure, we will take steps to delete the information as soon as possible.

9. Deletion of Your Account

Should you require any assistance or encounter any difficulty in deleting or de-activating your account, you may contact us via email at, and we will make commercially reasonable efforts to respond to your request within 48 hours. Please be aware that even after your account is terminated or deleted some or all of your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others user’s content, comments, postings, submissions, including but not limited to Course comments ; (b) copied, stored or disseminated by other users; (c) shared or disseminated by you or others such as in a public posting; or (d) posted on a third party platform. Termination of your account will not result in the removal of information collected and already put in aggregate form or information that cannot, in our sole discretion, be removed without undue burden to us. Even after you delete your account or your account is otherwise terminated, we may retain your information as long as we have a legitimate purpose to do so and in accordance with applicable law. We also may retain backup copies of your information on our servers or databases (and/or any authorized third party servers or databases we use) for legitimate purposes such as assist with any legal obligations, resolve disputes, and enforce Our agreements. Such information may be disclosed pursuant to this Privacy Policy regardless of whether your account is deleted or terminated.

10. Use of Information Outside Your Country of Residence.

We are a global company, with offices and operations in numerous countries. Accordingly, we may store personal information about customers who are resident in the European Economic Area (the “EEA”) and beyond in many different countries and territories worldwide. To facilitate our global operations, we may transfer and access such personal information around the world, including from/to other countries in which Nuvo has operations. If you choose to use the Site and/or Services or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located. Your agreement to this Privacy Policy followed by your submission of information through the Site and/or Services represents your consent and agreement to these practices. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Site and/or the services offered thereon.

11. Special Information for California Residents

If you are a California resident under the age of 18 and you are a registered user of the Site/Services, you may request that we remove content or information that you posted on the Site or stored on our servers by (a) submitting a request in writing to and (b) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed. However, please note that we are not required to erase or otherwise eliminate content or information if (i) other state or federal laws require us or a third party to maintain the content or information; (ii) the content or information was posed, stored, or republished by another user; (iii) the content or information is anonymized so that the minor cannot be individually identified; (iv) you do not follow the instructions posted in this Privacy Policy on how to request removal of such content or information; or (v) you have received compensation or other consideration for providing the content. Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain applicable content or information.

12. User Feedback.

You may submit Feedback by email to If you provide us feedback, any such comments become our exclusive property. We may use feedback for marketing purposes or to add to or modify the Services without any obligation, monetary or otherwise, to you.

13. Changes in Policy.

This Privacy Policy is subject to revisions from time to time, upon our sole discretion and without prior notice. Should you object to any such modifications, you must cease using our Site and Services and request that we delete your account. Continued use of the Site and/or the Services following any such change will indicate your acknowledgement of such change and agreement to be bound by the terms and conditions thereof. All such changes will apply to previously collected information. Therefore, please make sure you read this Privacy Policy regularly.


If you have questions regarding our Privacy Policy, please contact us at


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